Legal
Terms of Service
Last updated: February 2026
1. Overview
These Terms of Service govern the use of ngeni.ai and the services offered by NGENI, a technology company headquartered in Lubumbashi, DRC, with an office in Pretoria, SA.
By accessing our site or using our services, you unconditionally accept these Terms. If you do not accept, please do not use our site.
2. Services
- Process Automation (RPA)
- AI Agents & Chatbot Development
- Custom SaaS Platform Development
- Web Development & Applications
- Sector-specific AI Solutions (medical, agriculture, education, energy, construction)
- AI Consulting & Training
3. Access & User Account
The site is freely accessible. Some features (dashboard, project management) require account creation. You are responsible for keeping your credentials confidential. NGENI reserves the right to suspend accounts that violate these Terms.
4. Intellectual Property
All content on this site (text, images, logos, code, design) is the exclusive property of NGENI or its partners and is protected by intellectual property laws. Any reproduction without prior written authorization is prohibited.
5. Liability
NGENI strives to maintain site availability but cannot guarantee the absence of interruptions. NGENI shall not be liable for indirect damages resulting from the use or unavailability of the site.
6. Personal Data
Processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms.
7. User Conduct
You may not use this site for:
- Any illegal or fraudulent activity
- Distributing malicious, offensive, or deceptive content
- Attempting unauthorized access to NGENI systems
- Disrupting the operation of the site or services
8. Modifications
NGENI reserves the right to modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the site after modification constitutes acceptance of the new terms.
9. Governing Law
These Terms are governed by the law of the Democratic Republic of Congo. Any dispute shall be submitted to the competent courts of Lubumbashi, DRC.
10. Contact
For any questions: contact@ngeni.ai
NGENI — Lubumbashi, DRC | Pretoria, SA