Privacy Policy

1. Introduction

NGENI ("we", "our", or "the Company") is an African technology company specializing in artificial intelligence and process automation, headquartered in Lubumbashi, Democratic Republic of Congo, with an office in Pretoria, South Africa.

This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our website ngeni.ai and our services.

2. Data We Collect

We may collect the following types of data:

• Identification data: name, email address
• Contact data: phone number, company name
• Project data: project description, desired service
• Technical data: IP address, browser type, pages visited
• Account data: login credentials (hashed password) if you create an account

3. Purpose of Processing

• Respond to contact and quote requests
• Manage your client account and projects on our platform
• Improve our services and user experience
• Send you updates (only with your consent)
• Comply with legal and contractual obligations

4. Legal Basis

Processing is based on: your explicit consent, contract performance, our legitimate interest in improving services, and legal obligations.

5. Data Sharing

We do not sell your personal data. We may share data with trusted technical providers (hosting, database, email) bound by confidentiality agreements, or with authorities when required by law.

6. Retention

Your data is retained as long as necessary for the stated purposes and deleted upon request, unless legally required otherwise.

7. Your Rights

• Right of access and rectification
• Right to erasure ("right to be forgotten")
• Right to object and restrict processing
• Right to data portability

To exercise these rights: contact@ngeni.ai

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction (encryption, restricted access, secure authentication).

9. Contact

For any privacy-related questions: contact@ngeni.ai
NGENI — Lubumbashi, DRC | Pretoria, SA